Here's how Sage 50 connects securely to iCompleat

Need reassurance that integrating Sage 50 with iCompleat is safe and secure? This quick guide tells you everything you need to know about our secure Sage 50 connector, including installation details, how is establishes a connection, and how it facilitates secure communication of your important data.

Before you read on, here's a simple diagram showing the bidirectional communication of our Sage 50 connector.

Installation

Our Sage 50 connector is installed locally on your LAN via an MSI installer.

It’s then configured using a secure PIN number unique to your Compleat account, which the Compleat Administrator in your company can access via the Compleat web front-end.

During configuration, local connection details are applied to the connector, which are used to communicate with Sage 50 using the SDO and ODBC integration capabilities supported by Sage.

These connection details will include a Sage username and password. We recommend that you set up an integration account in Sage 50 specifically for this purpose. This information is only ever stored in the locally-installed files, and will never leave your LAN.

Establishing a connection

The connection is established outbound from your network, meaning no firewall rules need to be put in place (unless you have the most restrictive corporate firewalls in place, and outbound communications may have been blocked).

Communicating with Compleat

Once the connector is running, it communicates with Sage 50 using SDO and ODBC on the LAN. For communicating back to Compleat on the cloud, the connector opens up a persistent outbound connection to Compleat.

Compleat and the connector can communicate bidirectionally to exchange information. All data exchanged on this communication is secured and encrypted using TLS.

The connector also periodically calls API endpoints in Compleat, primarily for initial registration and heartbeats. These are HTTPS API calls, encrypted using TLS 1.2.

Compleat will never attempt establish an inbound connection to your LAN.

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