Sometimes you might need to delete an order from iCompleat. This might be because the supplier has discontinued an item, the order contains an error, or you've simply changed your mind about placing the order.
Whatever the reason, it's easy to delete an order that you no longer need. All deleted orders go to your Deleted tray, including orders that you have approved that another user has then deleted.
Follow these steps to delete an approved order.
You can only delete an approved order that hasn't been matched to an invoice.
- On the homepage, click Manage purchase orders.
- Go to the Approved tray, & click the approved order you want to delete.
- The order summary appears.
In the bottom-right, click Delete.
Enter your reason for deleting the order, & click Delete.
- The order is now in your Deleted tray, & the order's Approval Timeline shows a record of you deleting it.
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