This article only applies to customers connected to Sage 50 (UK), Sage 50 (US) or Sage 200. You also need to be a Compleat company administrator in order to carry out these steps.
Connecting to any on-premise Sage application may fail despite running the connector configuration due to the firewall settings on the PC you are trying to install the connector on.
To enable outbound communication, the following ports need to be fully open in your firewall settings:
Contact your IT administrator if you are unsure of how to configure your firewall settings.