You'll see the matching status Closed for matching against an order if a user has manually closed the order for matching from the approved tray. The option to close an order for matching appears when the order has been part-matched to an invoice, meaning the value of the order is less than the value of the invoice. In the case of a part match, you might choose to close an order for matching if the part match is valid - that is, the order doesn't need to be matched to any further invoices to be fully matched in value.
Go to The Part match status for more information.
You can re-open an order for matching if it was closed for matching in error. Follow the steps below to re-open an order for matching.
You need to have invoice matching enabled to resolve this matching status. Go to Enable invoice matching to see how.
Step 1
On the homepage, select Manage orders.
Step 2
Go to the Approved tray.
Step 3
Hover over the order in the Invoice matching column, and then select Reopen for matching.
Step 4
Select Yes to confirm you want to reopen the order for matching.
Step 5
The matching status of the order updates to Part match, which was the order's status before it was closed for matching.
